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Traffic Service Bureau offers a variety of preaudit and postaudit services, all designed to help clients reduce the costs associated with transporting their goods - around the country or around the world.
Operating since 1920 under the same management, TSB's reputation with carriers affords us great success with claims collection and a loyal client roster.
Our Services Include:
Freight Bill Auditing We offer comprehensive Preaudit Services (auditing of your freight bills prior to payment) and Postaudit Services (auditing of bills after payment) for all transportation modes, including international.
Freight Bill Payment TSB will handle your freight bill payment needs - our bonded check writing service allows you to fully outsource the freight bill payment function.
Management Reports TSB recognizes that not all companies are the same when it comes to traffic management - and companies need options for reporting. Our preaudit package includes standard reports which can be adjusted to your liking. Our Batch Report lists, by carrier, all freight bills within a given batch and each batch includes all relevant documents, including detailed correction slips. The Activity Report is a simple yet comprehensive payment history. And depending on your needs, we will provide additional management reports, customized to your specifications.
Loss and Damage Claims TSB will file your L&D claims with carriers and actively pursue all claims to conclusion. You will be advised of all claim activity.
Rate Quotations We provide thorough rate information for all sales and invoicing purposes.
Confidentiality TSB guarantees full confidentiality concerning your account.
For Your Protection TSB offers:
Bonded Check Writing Our Freight bill payment service includes a comprehensive Fidelity Bond, continuously maintained for your protection.
Fire & Burglary Protection Our modern office facility, with state-of-the-art fire and security systems, ensures 24-hour protection of your documents while in our possession. In addition, TSB utilizes extensive, daily back-up procedures and additional off-site storage for further protection.
Accounting Controls From data entry to freight bill payment, TSB offers airtight internal controls.
TSB Postaudit & Preaudit Service Highlights:
Accuracy Drawing on over 80 years of postaudit experience, TSB analysts will carefully check every freight bill for errors in rates, discounts, classification, routing, extensions and other aspects. And accuracy in filing claims translates to no waiting for refunds.
Audit Experience in all Modes TSB audit expertise includes foreign freight as well as domestic – a rare combination in today's freight bill audit industry.
Tariff File We maintain a complete tariff file, giving full coverage to all modes of transportation.
No Retainer Fee TSB does not charge a retainer fee for postaudit services. Paid overcharge claims are normally shared 50/50 with clients.
Detailed Documentation We provide clients and carriers thorough documentation of every overcharge claim or pre-payment correction. You and the carrier are fully aware of why every claim is filed, or correction made.
Professional Advice TSB develops a working knowledge of our clients' overall traffic program and, together with our vast experience, puts this knowledge to work for you.
Time Savings With TSB handling your traffic program, you and your staff are able to devote more time to productive, core responsibilities.
TSB Preaudit Reporting and Software Highlights:
Check Register The TSB check register confirms the exact amounts paid to each freight carrier for the specified batch. A check register is included for each batch that you receive.
Batch Report This report lists, by carrier, all freight bills processed within the batch. All freight documents are enclosed, including correction notices for any bills that were adjusted prior to payment.
Activity Report This report provides a detailed listing of all freight bills processed on a monthly basis. It is a simple yet comprehensive report, providing quick access to a variety of historical payment information.
Customized Reports Do you need a non-standard report? At TSB we will work with you to ensure that your reports show everything you want.
EDI Capable TSB is able to receive your motor carrier freight invoices electronically via our VAN, TranSettlements. For more information about Electronic Data Interchange, click here.
TSB Loss & Damage Highlights:
Expert Analysis Every file is carefully reviewed by our analysts prior to a claim being filed to ensure that all claim documentation is in good order and to facilitate effective presentation of the claim.
Prompt Processing All claim information is logged and processed within days of receipt from your company. Notwithstanding the nine-month time limit for filing claims, TSB knows that timely action yields the best results for our clients.
Customized Claim Forms TSB's L&D Claim Form is well-designed and easily interpreted by all parties. In addition to being helpful to the carrier, it provides our clients with a solid record or all claims filed on their behalf.
Detailed Reporting TSB's reporting methods ensure that clients know exactly what has been filed, paid, and cancelled on a scheduled basis, as well as the status of all pending claims.
Scheduled Tracking Every claim is traced on a regular basis. We make sure that carriers know that we expect prompt, professional attention to every file – large and small.
Peace of Mind Finally, outsourcing these functions to TSB guarantees expert, professional service and allows you to concentrate on key aspects of your business.
If you have any questions concerning TSB audit services, please give us a call at 717-944-4618 or e-mail your question to us by linking to the "Contact" page. |